Miscellaneous: Technology Sales, Customer Service, Management of time, resources and talent
Hardware: Troubleshooting, Installation, Repair, Maintenance
OS: Mac OS X Client/Server, Mac OS 9, Windows NT, XP, 9x, Linux, Solaris
Servers: Apache, MySQL, DNS, FTP, Shell Scripting
Networks: DHCP, NAT, WEP, WPA
Languages: PHP, SQL, Java, ATG Dynamo, Perl, XHTML, XML, XSLT, CSS, Shell Scripting
Voted "Best of Brand" for my store by fellow Mac Specialists and recognized as such company-wide, Apple Computer, 3/2003
Quarterly company-wide recognition for outstanding percentage of goal and other sales metrics as a Mac Specialist, Apple Computer, 1/2003-3/2004
Apple Certified Help Desk Specialist (ACHDS), 3/2004
Mac OS X Server Essentials v10.3, 5/2004
Apple Computer's Vantive and PeopleSoft CRM system training, 6/2003 and 8/2004
Apple Retail Core sales and customer service training, 1/2003
ATG Dynamo for Java Developers, 9/2000
ATG Dynamo for HTML developers, 9/2000
1/2003-Present
Training, hardware installation and repair, software and technical support, mixed platform network design and support as an independent consultant for small businesses and individuals
6/2003-9/2004
Troubleshooting, hardware installation and repair, software and technical support, and customer service as a Mac Specialist for Apple Computer
5/2001-Present
Freelance PHP/MySQL web based application and front-end web development for various individuals and organizations
5/2000-5/2002, 9/2004-Present
Java/ATG Dynamo and PHP/MySQL web based application and front-end web development for companies such as The Gap, Old Navy, ZoZa, OneBody, Leapfrog, Tekserve and MTV Networks
1/2003-9/2004
Technology sales, research, consulting, and customer service as a Mac Specialist for Apple Computer